Online shopping returns take a strange turn in tonight’s opener. A woman ordered five-hundred-dollar jeans from Holt Renfrew. The store sent the wrong pair. She sued for three hundred and thirty dollars in compensation for the inconvenience of completing the return.

The conversation moves to return habits generally and how cheap online platforms changed the calculus. When something from Temu does not fit, is the trip back worth it? The answer used to be no for a lot of people, and the retailers knew it.

Also tonight: the show’s Montreal producer makes her on-air debut after a year of declining the invitation, explaining what three years teaching kindergarten in South Korea taught her about tectonic plates and choosing where home is.

Topics: online shopping returns, Holt Renfrew, return policy, South Korea, Montreal

Originally aired on2026-05-27