Good news Tuesday comes from a simple observation: the bad is loud and the good needs to be found. Two stories this week prove the finding is worth the effort.

The first: a pair of adult kids, 19 and 21, drove to Edmonton out of the blue to see their grandfather, who has not been doing well. No one asked them. They just figured it out. The second started badly: three hours and fifteen minutes on hold, a mid-call department transfer, a phone that needed charging in the middle of it all. It ended with one person, five minutes, and a fixed insurance policy.

Fourteen degrees and it felt cold. That is the good news. The acclimatization has happened, the season has turned, and the long weekend is close.

Topics: good news Tuesday, good news stories Canada, customer service, spring Canada, long weekend

Originally aired on2026-05-12