NEW Vinyl Vibes & Camper Drives: Celebrating Record Store Day & Rediscovering Canada

Music journalist Eric Alper joins the Nightshift to celebrate Record Store Day, celebrated annually on the second Saturday of April, and will take place on April 12th, 2025, in Canada. This year’s event features Big Wreck as ambassadors, releasing a special anniversary edition of their Albatross album on vinyl. Numerous other exclusive vinyl releases from…

Press 1 for Frustration: Rethinking Customer Service in the Age of AI

Mohit Rajhans from Thinkstart.ca joins the Nightshift and discusses the current state of customer service, focusing on the frustrations of dealing with automated systems and the evolving expectations of consumers.The discussion explores the role of technology in shaping customer service, including the potential for tiered service based on subscription levels or payment, and the impact…

ICYMI – Last Call, Booze And Reviews with Richard Crouse

Last Call with Richard Crouse covers several topics. First, the enthusiastic audience reaction to the new Minecraft movie is discussed, comparing it to the audience participation of Rocky Horror Picture Show. Ever wonder about KFC’s unusual marketing strategies? These include past items like flavored nail polish and fireplace logs, and their newest product: chicken-flavored toothpaste.…

NEW – Retail vs AI | Addressing Food Insecurity | Carney’s Gun Buyback Promise

Retail Analyst Bruce Winder joins Shane Hewitt to discuss the current state of retail and explores several key themes. A proposed initiative to remove taxes from secondhand goods in Canada is debated, highlighting potential benefits like boosting small businesses, promoting a circular economy, and reducing reliance on international markets. The conversation then shifts to the…

ICYMI – Bias AI and Robot Horses!

Joining Shane Hewitt and The Nightshift, Greg Fish of “The World of Weird Things” discusses the paradoxical pursuit of AI. He suggests that while touted for its benefits, powerful individuals aren’t seeking genuinely beneficial AI. Instead, they desire an AI that reinforces their biases and rationalizes their actions. He uses Sam Altman’s massive funding request…