Shiftheads – Is Micro-Cheating A Deal Breaker?

Dating and relationship expert Jen Kirsch joins Shane Hewitt and the Nightshift for Date Night to discuss “micro-cheating,” the subtle behaviors that fall short of a full-blown affair but can still damage a relationship. Examples include excessive social media interaction with a coworker (liking photos, sending DMs), or lingering conversations. Jen says that while the…

Press 1 for Frustration: Rethinking Customer Service in the Age of AI

Mohit Rajhans from Thinkstart.ca joins the Nightshift and discusses the current state of customer service, focusing on the frustrations of dealing with automated systems and the evolving expectations of consumers.The discussion explores the role of technology in shaping customer service, including the potential for tiered service based on subscription levels or payment, and the impact…

ICYMI – Last Call, Booze And Reviews with Richard Crouse

Last Call with Richard Crouse covers several topics. First, the enthusiastic audience reaction to the new Minecraft movie is discussed, comparing it to the audience participation of Rocky Horror Picture Show. Ever wonder about KFC’s unusual marketing strategies? These include past items like flavored nail polish and fireplace logs, and their newest product: chicken-flavored toothpaste.…

NEW – Retail vs AI | Addressing Food Insecurity | Carney’s Gun Buyback Promise

Retail Analyst Bruce Winder joins Shane Hewitt to discuss the current state of retail and explores several key themes. A proposed initiative to remove taxes from secondhand goods in Canada is debated, highlighting potential benefits like boosting small businesses, promoting a circular economy, and reducing reliance on international markets. The conversation then shifts to the…

SH&TNS – Celebrating Canada’s Sports

🎙 Welcome to Shane Hewitt & the Nightshift 🎙 Shane Hewitt and the Nightshift crew, celebrate some sports developments in Canada! Vladdy has re-signed with the Blue Jays. Also, it has been a lot of fun watching Canadian hockey teams clinch play off spots! The best thing we witnessed this week was the Vancouver Canucks…

ICYMI – Bias AI and Robot Horses!

Joining Shane Hewitt and The Nightshift, Greg Fish of “The World of Weird Things” discusses the paradoxical pursuit of AI. He suggests that while touted for its benefits, powerful individuals aren’t seeking genuinely beneficial AI. Instead, they desire an AI that reinforces their biases and rationalizes their actions. He uses Sam Altman’s massive funding request…

NEW – Is Mark Carney Too Wordy? More About No-Name Cops

Shane Hewitt is joined by journalist and columnist Rob Breakenridge for a discussion about the Canadian federal election, focusing on the shifting dynamics between the Conservative, Liberal, and NDP parties. The conversation centers around the impact of Donald Trump’s actions on the Canadian political landscape, noting how the Liberal party initially benefited while the Conservatives…